The Crafty Giraffe Reviews

I have been ordering from here for many years now, Christmas decs, Santa board and many more personalised gifts and never been disappointed with the purchases. Easy to use ordering, quick postage and helpful customer service I would Highly recommend.

Made an error in order and emailed immediately, was really happy when I got an email saying it was all sorted, but the wrong order turned up. They then sent another wrong order and it turns out that there is a coding error (I think?) but the customer service today has been really quick and offered to fix it and confirmed exactly the right model. Could not have asked for better service than from Selina. Fingers crossed it works out!

Ordered two retriever decorations for us and a border terrier and dachshund for our friends. Absolutely delighted with them, would 100% recommend.

Bought a tree decoration which was reasonably priced, not cheap, but thought the delivery charge was too much. It weighs nothing,would cost as much as a normal letter to post.

My friend lost her beloved chihuahua, recently. I was glad to have come across The Crafty Giraffe and spot the personalised tree decorations. Mine has just arrived, packaged well. I can't believe the reasonable price either. Thank you!

Everything and more than expected! Delivery was quick also, Thankyou.

absolutely in love with the items i received. quick delivery.

Made use of the 241 on their decorations. I’ve used them before for gifts so knew the quality was ok. Reasonably priced on the deal. I also ordered a Christmas decoration which arrived damaged but was replaced quickly with an alternative.

I had ordered two Christmas decorations, I never received my order. I wrote to them and they were so not useful. They sent me a tracking number that says the order was delivered, but there is no information about the original address the package was sent to or who it was delivered too so this tracking number could belong to anything. This is a big scam, do not order from this place!

I needed a personalised gift for a friend that I needed that same week. The staff at crafty giraffe were so accommodating and replied incredibly fast to my requests and got my order out to me in the promised time frame. Will definitely be purchasing from them again so glad I found them, thank you Crafty Giraffe team!!!!

Surprise: 9€ of customs fees for a 14€ item.
The parcels are sent to France without even considering the customs fees so we pay a fine.
Very disappointing.
And the price of the article went from 14 to 7€, from simple to double!

Arrived a few days after ordering and look exactly like they do on the website. So pleased with them!

I ordered 10 dog and cats decorations for my customers for this Christmas and they are fantastic. Love them.
Just to be aware that they are in UK so outside you will have customs.
Fast delivery.
Will be back in future..

Crafty Giraffe are absolutely amazing , I've ordered three personalised dogs decorations for my sister-in-law . I also ordered a personalised cat decoration for my niece . The personalised pets decorations are superb gifts . Crafty Giraffe goes above and beyond help you get your order right and they email you back immediately if you have a problem with your order. I will highly recommend this website to everyone. A*****

Great value gifts beautifully boxed I would definitely recommend